TERMS AND CONDITIONS OF USE

Azabache Producciones LLC
Effective Date: July 23, 2025

Welcome to azabache-producciones.com, a digital platform operated by Azabache Producciones LLC, a company legally registered in Jacksonville, Florida, United States. These Terms and Conditions govern your access to and use of this website, including any purchases, services, content, and interactions carried out through our platform.

By accessing, browsing, or using this website, you agree to be legally bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must refrain from using this site or any of its services.

---

1. ABOUT US

Azabache Producciones LLC is a global digital agency providing creative and technical services to clients worldwide. Our offerings include, but are not limited to:

• Graphic Design (logos, branding kits, promotional materials)

• Website Design & Development (corporate websites, e-commerce, landing pages)

• Video Editing & Production

• Motion Graphics & Animation

• Digital Illustration

• Social Media Management (content creation, strategy, paid ads)

• Marketing and Business Automation

• Content Production & Blogging

All services are provided remotely through our online platform and communication channels.

---

2. SCOPE OF SERVICES

The website functions as a multi-purpose platform, which includes:

• A digital storefront with a shopping cart where users can browse and purchase services or predefined packages.

• A subscription system offering access to recurring services.

• A professional blog with informative articles related to design, marketing, technology, and business development.

We serve both individual clients and businesses globally. All services are delivered digitally via email, cloud links, or platform-specific delivery tools.

---

3. ELIGIBILITY & USER RESPONSIBILITIES

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using the site, you confirm that all personal and payment information provided is truthful, accurate, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree not to misuse, reproduce, or exploit the site or its content for unauthorized purposes.

---

4. PURCHASES AND PAYMENT

All services offered on our site are available for purchase through a secure shopping cart system. Accepted payment methods include credit/debit cards and other online payment gateways listed at checkout.

Once payment is processed and confirmed, your order enters our production queue.

• You will be contacted to confirm project details, timelines, and deliverables.

• You agree to cooperate in providing information and approvals necessary to complete your order.

All services are custom or digital in nature; therefore, all sales are final unless otherwise stated in writing.

---

5. DELIVERY OF SERVICES

Service delivery times vary depending on the complexity and scope of the purchased package. Upon purchase:

• We initiate communication within 24–48 business hours.

• Deliverables will be shared through email or downloadable link.

• Projects with defined stages (e.g., revisions, approvals) will follow an agreed process.

We commit to fulfilling every project professionally, based on the scope and description shown on our website or agreed upon via direct communication.

---

6. SUBSCRIPTIONS

We offer subscription-based services that provide recurring access to certain digital offerings, such as content management or social media support.

• Subscriptions renew automatically unless canceled before the next billing cycle.

• You can manage or cancel your subscription at any time through your user account or by contacting us directly.

• No partial refunds are issued for canceled subscriptions.

---

7. REFUND AND CANCELLATION POLICY

Due to the customized and digital nature of our services, we do not issue refunds once a project has been initiated, except in verified cases of service failure directly caused by our team.

If you believe an error has occurred, you must notify us in writing within 5 business days of receiving the deliverable. We will evaluate your claim and, where applicable, offer revisions or corrective action.

---

8. PERSONAL DATA AND PRIVACY

We collect personal information such as name, email, phone number, billing data, IP address, and service preferences. This information is essential for order processing, communication, and improving your experience on the site.

We never sell, rent, or share your personal data with third parties without your consent, except where required by law. All data handling follows our Privacy Policy and complies with applicable U.S. and international data protection regulations.

---

9. INTELLECTUAL PROPERTY

All original materials on this site—including layout, graphics, text, video previews, service descriptions, and branding elements—are the exclusive property of Azabache Producciones LLC, unless otherwise stated.

You may not copy, distribute, modify, or use any of our content without written permission. Sharing links to our blog or social content is permitted with proper credit.

We do not host or distribute third-party copyrighted content without authorization.

---

10. BLOG AND USER CONTENT

Our blog section is open for public reading and engagement. Users may post comments under moderation. By submitting a comment or any user-generated content, you grant Azabache Producciones a non-exclusive license to display and use that content on our platform.

We reserve the right to remove any user content that is defamatory, offensive, promotional, or unrelated to the discussion.

---

11. SITE AVAILABILITY AND MODIFICATIONS

We strive to keep the site operational at all times. However, we may perform maintenance, updates, or temporary shutdowns without prior notice.

We reserve the right to update, modify, or discontinue any part of the website or services at any time. Any updates to these Terms will be posted on this page with a new effective date.

---

12. LIMITATION OF LIABILITY

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services. This includes delays, service interruptions, third-party links, or technical issues beyond our control.

Our liability, in any case, is limited to the total amount paid by the client for the specific service in question.

---

13. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by the laws of the State of Florida, USA. Any disputes arising in connection with the use of this site or our services shall be subject to the exclusive jurisdiction of the courts of Duval County, Jacksonville, Florida.

---

14. CONTACT INFORMATION

If you have any questions about these Terms, our services, or your account, you may contact us at:
Email: info@azabache-producciones.com
Website: www.azabache-producciones.com